At work I look after a program designed to help senior leaders progress at Microsoft. COVID-19 introduced interesting challenges to our program, as it was originally designed to be in person. In one case, a key experience of the program, we did not convert to virtual because we felt the impact in person could never be matched virtually.
Things changed and we decided to convert the experience. My first thought was, there is no room for failure with this audience – we must succeed. This is one of the core experiences leaders have at Microsoft and there is no room for failure at this level.
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