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Navigating Complexity

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Before COVID seems like an easier time. It likely was not, but it feels that way. The amount of complexity that surrounds us is tremendous and we as leaders must find a way to navigate today and the uncertainty that is yet to come.

The only true way to figure out how to navigate complexity is to experiment. Jean-Philipee Courtois (JP) shared one specific experiment he ran as his role went from managing sales for the country of France to managing sales for all of Europe, the Middle East, and Africa (EMEA).

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Focus on the Problem and Flexible in the Solution

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This month I have been working with a few dynamic leaders on how to focus on product led growth.

In learning and development, I have helped design or been a part of several projects that have missed the mark on product led growth. We have been distracted by the solution and lose sight of the problem to be solved.

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Leaning into Discomfort

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Personal and professional growth is found in discomfort. There is no growth without pushing on our edges and leaning to spaces where we currently do not have competence or capability.

In The Church of Jesus Christ of Latter-day Saints, where I go to church, there are opportunities to serve for each of the members. All of the service is voluntary and can take many forms from teaching, to leadership, to working with toddlers. Recently I was asked to be the Primary Music Leader. This person is responsible for teaching kids ages 3-11 songs each week and helping to organize a program where the kids can then sing these songs for the congregation.

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Learning as a Product

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Take a moment to think about something that you use many times a week. Why do you use that thing? What value is it providing to you?

One of these things for me is Microsoft OneNote. I use it as a place to capture all of my thoughts, study, and notes. It synchronizes to the cloud, is free, available on all my devices and even allows me to draw my ideas and concepts with a pen. I do not have to pay for storage (like some services) and it is effectively my second brain. If I want to make sure something does not get lost, then I will jot it down in OneNote.

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How Do You Seek Validation for Your Life’s Work?

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A few weeks ago, I attended an art exhibit based on the works of Vincent Van Gogh. The exhibit was fascinating. In a massive room of four blank walls, they had set up triangular columns with mirrors from floor to ceiling, benches were scattered throughout the room and dozens of projectors filled every square inch of the room with the art of Vincent Van Gogh.

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How to Get Faster Results

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Here is a brief tale (but actually a real story) of one meeting, two presenters, and the energy flow of all involved.

The first presenter articulated with precision a customer need. A solution was presented, and a story was told on how the team overcame obstacles on behalf of the customer. The content was compelling and the one leading the solution was confident and strong.

The second presenter shared a challenge the organization faces and made a case for the value of solving this problem to the organization. This project was in an earlier stage so there were not as many details of obstacles that were overcome but the one leading the project was experienced, influential, and trusted.

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About Me

Josh Nicholls

I teach and invite people to act. Proud husband, father and amateur pizzaiolo

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